Once your order has been received we aim to deliver the order within 3-5 working days.
The customer will be advised of any item which is unavailable at the time of purchase and will be given the expected delivery date and offered a suitable alternative if appropriate.
Goods will not be dispatched for delivery until full and final payment has cleared with us, unless prior arrangements have been made, or a contract sales account is in place.
Terms of contract sales accounts are payment within 30 Days from the date of a VAT invoice being issued.
The Buyer shall make all necessary arrangements to take delivery of the Goods whenever they are tendered for delivery.
The Goods shall be at the Buyer’s risk as from delivery.
The Buyer will be liable for the costs of delivery as follows:-
Delivery within the United Kingdom Mainland will incur a charge of
£3.OO FOR STANDARD 3-5 DAY DELIVERY – Tracked delivery service.
£5.25 FOR NEXT DAY DELIVERY – To use 24 hour delivery service orders must be placed before 2.30pm
We delivery to the following mainland Europe countries:
Europe Zone 1 - £15.00
Belgium, France, Germany, Ireland, Luxemburg, Monaco, Netherlands,
Europe Zone 2 - £18.50
Austria, Denmark, Switzerland
Europe Zone 3 - £21.50
Outside of these zones international customers should contact us before placing any orders to be advised of specific delivery costs +44 (0) 161 366 0447 or firstname.lastname@example.org
Orders placed after 2.00pm will be shipped the next day.
RETURNS AND REFUNDS POLICY
At Coastal Linen Supplies we aim to provide 100% customer satisfaction, and we will replace any item that is damaged or faulty on delivery and pay all postage costs.
If you decide that you no longer want an item which we have delivered then, provided that it is returned to us in its original and unused condition (including in its original packaging), along with the wrapping and delivery note (as proof of purchase) within 7 days of delivery, we will exchange it or offer a refund less postage costs.
If you encounter a fault with any product, please telephone +44 (0) 161 366 0447 or email email@example.com and we will aim to contact you within one working day.
If your item to be returned meets the above requirements then please return them to the address below with a covering letter with your name, address, order number and reason for return:
Coastal Linen Supplies Ltd
Unit 6B, Kingston Mills,
Manchester Road, Hyde Cheshire,
Company Registered Address.
COASTAL LINEN SUPPLIES LIMITED
7 CHRISTIE WAY
Registered in England, Company No. 05581208